I am writing to thank you for your exceptional customer service in getting our blinds ordered and installed. From the time you first came to our house to the actual installation, both my husband and myself saw first hand how you and your staff took care in making sure our window coverings were what we wanted as well as what would be appropriate for our house.
In the beginning, I really appreciated your prompt and professional appearance, you came to our house, made suggestions and helped me figure out colors and styles, and followed up with a quote which was spot on without any hidden fees. I am CPA and needed to get this going during tax season and my first priority was my clients; I was not always able to find time to contact you during working hours. I appreciated your follow up with me to see everything was working for me. You kept us in the loop regarding when the order would be here and again, spot on. The installer was prompt and professional, in addition, he took the time to show my husband how the blinds worked and how to take care of them to ensure a long life.
We recently placed an additional order for our outdoor shades. Again, I appreciate the same professional service, keeping in touch with us through the ordering/delivery process, and the installation with care instructions.
This type of customer service is almost a lost art and I can not tell you how much I appreciated being able to contact you and your company, have you do your job, so I could focus on my job. You took the worries out of the process and we have beautiful window coverings in our new home.
Again, thank you very much!